This site is not affiliated with Databazaar.

7/22/2009

Black Allegedly an Ink Color at Databazaar

A visitor to Databazaar Complaints, Fred, is alleging that he ordered a printer cartridge from Databazaar's selection of HP compatible color print cartridges. Fred was surprised to find that Databazaar had shipped a black printer cartridge to him. Fred further alleges that when he called Databazaar to complain, David at Databazaar was a jerk and explained to him that black is a color.

It is true that black is a legitimate ink color, but haven't we collectively decided that color printer cartridges and black printer cartridges are two different things? If Databazaar considers black to be a color, why should they even bother designating any ink cartridges as "color ink cartridges." If Databazaar defines ink color in this way, they should just classify all of their cartridges generically as "ink cartridges."

It is very possible, Fred made a mistake with his order. Perhaps, Fred misunderstood the Databazaar Web site. Perhaps, Fred should have more carefully read the details of the product he was ordering before placing it his virtual shopping cart. If Fred ordered the wrong item, then the error is primarily his fault. Fred's story, however, reveals a problem at Databazaar. If Fred's story is true, Databazaar's Customer Service Department did not treat him with kindness or respect. If being treated with kindness and respect is important to you, consider Fred's story the next time you think about ordering from Databazaar. You can gauge the quality of a company by the way it treats its customers.

2 comments:

Anonymous said...

I have recently had a bad customer service encounter with Databazaar. Not "all" of the reps are found to be rude though. I did have one that was genuinely polite. However, the information she gave me (that my credit card would not be billed a 2nd time for a replacement cartridge of the original defective cartridge) was untrue. I have received 3 emails regarding this transaction. I truly hope that I am going to be charged 3 times for the 2nd cartridge. I have been much grief over this entire transaction & have yet to have it resolved in it's entirety. Be very careful when purchasing. I paid with Pay-Pal because I like to keep my credit card information private. This is a very big problem with them when it comes to replacements of faulty cartridges. They tell you that it's for "the just in case we don't receive the original cartridge back & will not send a replacement if you do not provide your card #"....... then they charge your card & email you a receipt for your transaction. So, you are charged more than once for one working cartridge (which I still have not received).

Davinchi said...

Zebra True Ribbon Cartridge in UAE, True Colors Ribbon Cartridge in UAE, Ribbon Cartridge in UAE
https://gccgamers.com/zebra-true.html
Zebra True Ribbon Cartridge in UAE, Safe Shopping Multiple Payment Options Express Delivery GCC Gamers Moneyback Guarantee.
1634523140162-10